Tuesday, April 14, 2015

VA Suicide Hotline Puts Caller On Hold

An Air Force veteran says he was repeatedly put on hold by the Veterans Suicide Hotline, as he was forced to listen to machine recordings and get re-directed as he sat there “desperately needing someone to talk to” on Saturday night.

Ted Koran says the only reason he’s still alive today is because of the 60 rescue animals he cares for, WFTS-TV reports. The Air Force veteran first reached out to the James Haley VA Center in Tampa, where a recording told him the 800 number for the suicide hotline. He says was initially put on hold for 10 minutes, before hanging up and redialing the number two more times.

http://tampa.cbslocal.com/2015/04/14/air-force-vet-says-veterans-suicide-hotline-placed-him-on-hold-repeatedly/

Apparently the only corrective action the VA took was to put their manager bonu$ program back on track.

This is despicable.

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